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How do I Make an Insurance Claim for Damage due to Hurricane Laura?

Posted by Megan Kiefer | Aug 28, 2020 | 0 Comments

It is hurricane season again.  While New Orleans avoided being affected by Hurricane Laura this month, many portions of Louisiana have been severely impacted by this hurricane with wind and flood damage and even deaths being reported.  New Orleanians know all to well the stress of having to rebuild and the power of perseverance. For many property owners, the rebuilding process starts with making an insurance claim.

How Do I Make an Insurance Claim for Damage from Hurricane Laura?

1. Call your insurance company as soon as possible.  In large-loss events, you can expect major and smaller insurance companies to be dealing with many claims.  You want to arrange for your claim to be dealt with as soon as possible.

2.  Itemize everything that has been damaged, including individual items, structural issues, or anything else you may be seeking reimbursement regarding.  If possible, make a spreadsheet of the approximate value of items and contents.  If you have receipts, gather them to so that you can provide them to the adjuster.  Put simply, the more organized you are, the easier it is for an adjuster to evaluate the amount of your loss, which makes payment come faster. 

3. Take photographs of all of the damaged items and structures.  This will help to attach photographic proof of #2, which will help the adjuster evaluate your case.

4. Answer your phone! In many claims, the adjuster will be trying to get in touch with you to discuss the case, arrange inspections, etc.  It is important to keep in contact with him or her.  

5. Call! If you haven't heard from the adjuster - call them! The squeaky wheel gets the oil. Making the adjuster focus on your claim may make it go faster.

6. If you have had to evacuate, save your receipts.  You may be entitled to reimbursement under your insurance policy for gas, hotels, food, and any other out of pocket expenses you have incurred as a result of the evacuation and damage to your home.

What Do I Do if my Insurance Claim is Denied or if I think the insurance company is not being fair?

After Katrina, New Orleanians had to fight battles from afar with insurance companies who hired a team of professionals to avoid paying out on policies to people who have lost everything.  Unfortunately, this happens.  Louisiana has strong laws in favor of insurance coverage and insurance companies can be liable for bad faith punitive damages as well as attorney fees if they do not pay your claim out properly.  

If you have any issues with your insurance company, give us a call.  We will give you a free consultation on these issues and your rights.

What Should I do to Prepare for Hurricane Season so that my Property Damage Claim Will not be Denied?

The best steps to take to protect yourself if you are unfortunate enough to sustain serious damage in a storm is to prepare. 

1. Call your insurance agent to confirm that your insurance coverage applies to wind damage and flood damage from a storm.  Confirm that your coverage is active and that the amount available to you will cover any damage you may sustain.  Ask what deductible you may have and make sure it is something you would be able to afford if tragedy strikes.

2. Take photographs.  We cannot stress enough the power of documentation.  Document the items in your home and the condition of the property.

3. Locate your documents.  Place all important documents in one binder or folder.  If you can, scan all important documents to yourself so if you forget them in the stress of the evacuation, they are easily accessible to you. This includes banking information, house ownership information,  birth certificates, insurance information, investment account information, wills, and any other documentation or information you may need and do not know off hand.  

About the Author

Megan Kiefer

Megan Kiefer is a partner at Kiefer & Kiefer. She is a trial attorney who specializes in personal injury, insurance defense, and appellate work and who has a proven track record in and out of court. Megan has experience as lead counsel in jury trials, judge trials, and mediations, as well as exte...

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