Posts tagged injury
What Do I Do If I Was Injured at a Beauty Salon or Spa?

Injured at a Beauty Salon or Spa? What Do I Do?

 Beauty salons and spas should be a place of relaxation, whether you are getting a pedicure, manicure, massage, wax treatment, highlights, or just a regular haircut.  Salons have a responsibility not just to relax you and help you to decompress, but they also have a legal responsibility to provide a safe and sanitary setting free of dangers and hazards and also to hire and train a competent workforce.  When the owners or managers of a beauty salon or spa fail to uphold their end of the bargain, injuries can occur, which can sometimes be serious and even life threatening.

How Do Beauty Salon Injuries Occur?

Beauty salon injuries can occur if the materials are unsanitary.  Beauty salons and spas should be treating its equipment and sterilizing them after use.  If not, these tools can spread diseases and infections from one customer to another, especially tools used for pedicures and manicures.  This can include bacterial infections and even staph infections, which can turn into life-threatening conditions. 


Beauty salon injuries can occur if the materials are unsafe. Beauty salons and spas need to be monitoring their chemicals that they use to ensure that they are safe. When chemicals are left exposed to the air or mixed improperly, they can result in severe allergic reactions and chemical burns as well as serious injuries. The beauty salon is responsible for ensuring the safety of the chemicals themselves as well as ensuring that they are kept in safe place and condition.

 Beauty salon injuries can also happen when the staff of the salon is untrained and causes injury.  The salon may hire unlicensed on untrained stylists or masseuses.   Their lack of expertise can cause serious injury.  Believe it or not, we are handling a case right now where a masseuse broke one of our client’s bones when he was giving a massage due to his negligence and inexperience.

 Beauty salon injuries can also happen when the staff of the salon acts negligently.  Even trained beauty salon staff may not know how to appropriately administer highlights or chemical treatments, they may use improper wax temperatures, or leave hair dye in too long, or they may not complete a skin patch test before completing a chemical treatment.  All of these actions can result in extreme hair loss, scalp injuries, allergic reactions, serious chemical burns, and wax burns. We are handling a few cases currently where chemicals used to dye our clients’ hair caused serious chemical burns, resulting in infection and permanent hair loss.  improper wax temperatures, leaving hair dye in too long, and not completing a skin patch test before completing a chemical treatment.

Beauty salon injuries can happen when the beauty salon is unsafe.  Slip and fall injuries are common in beauty salons or spas.  Beauty salons are consistently using products that create slip and fall hazards.  A perfect example of this is the negligent use of hair products.  If the stylist is using hair spray or other products on a customer and allowing it to fall on the ground without cleaning it up and another customer walks through and slips and falls on the hair product on the floor.  These slip and fall injuries can cause broken bones, herniated discs in the neck or back, or even head injuries. 

What Are the Common Types of Beauty Salon Injuries?

Beauty Salon injuries can include:

·      Extreme hair loss

·      Permanent hair loss

·      Scalp injuries

·      Allergic reactions

·      Eyebrow loss

·      Serious chemical burns

·      Wax burns

·      Bacterial Infections

·      Staph Infections

·      Cuts and abraisons

Is There Insurance Coverage If Was Injured in a Beauty Salon or Spa?

Many beauty salons and spa are insured for these exact situations.

What Do I Do If I Was Injured in a Beauty Salon or Spa?

As with any time you are injured, it is important to seek immediate medical attention, especially if you suspect you have an infection or a serious medical condition.  Additionally, do not dismiss or minimize your injuries because they occurred in a beauty salon or spa.  Beauty Salon injuries can cause life-threatening or permanent conditions. It is important to contact a personal injury attorney who has experience handling these exact cases.  At Kiefer & Kiefer, we have handled many cases dealing with spa or beauty salon injuries.  We can give you a free consultation to get the help and compensation you deserve. 

Please call us for a free consultation at 504-828-3313 or fill out the form below if you would like someone to contact you.

This is provided for informational purposes only and not for the purpose of providing legal advice.

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What Do I Do if I was Involved in an Accident at Walmart?

Walmart boasts that each week, over 275 million customers and members visit our more than 11,300 stores under 58 banners in 27 countries and eCommerce websites in 10 countries. They reported 2019 revenue of $514.4 billion. With so much foot traffic, it is common that individuals are injured when on Walmart’s premises.

The attorneys at Kiefer & Kiefer have handled cases where a client was injured when they slipped and fell inside the store, when a defective clothing rack caused a client injury, when a client slipped in motor oil that accumulated outside of the store near the entrance, when a client was injured when a Walmart employee hit them as they were attempting to move dozens of shopping carts, and more. Here is a link to a website discussing one of our cases:

Clients and potential clients are left wondering What Do I Do if I was Injured at Walmart?

What to Do if You are Injured at Walmart?

  1. The first thing you need to do if you are injured at Walmart is to request an employee get you medical attention if needed. Walmart employees can assist you in calling 911 and securing an EMT to get you immediate medical attention.

  2. Report the accident to an employee of Walmart. Walmart requires that their employees perform an investigation into the accident by taking your written statement, taking photographs, reviewing and preserving video evidence,

  3. Do not write or sign a statement when asked by the Walmart employee. Sometimes after a fall, you may be physically or mentally unable to write a written statement. You do not have to. Either way, Walmart will attempt to use this statement against you if you later make a claim.

  4. Gather your own evidence while you are at Walmart and after you leave Walmart. Even if Walmart is gathering evidence, this does not mean you cannot gather your own. Not every part of the store is able to be captured on surveillance and not every employee gathers witness information perfectly. If you are able to, take your own photographs and video and get the identity and phone numbers of all available witnesses.

  5. Do not give a recorded statement to Walmart or its claims adjusters. Walmart will make contact with you within 24 hours to check on you. They may also have a claims adjuster check on you. You are not required to speak with them. In fact, in the days after a serious injury, it is possibly you are heavily medicated, so it does not make sense to give a recorded statement that can later be used against you.

  6. Do not accept an early settlement. In Louisiana, you have a year before you have to file a claim against Walmart. There is no rush to settle your claim, especially before you know the nature and extent of your injuries.

How Do I make a Claim against Walmart?

Walmart is self-insured for claims against it. What does this mean? Most retail stores like Walmart have a general liability insurance policy. They pay the premiums on the policy and, if someone is injured in the store, the insurance company - not the store - handles the claim. So, most claims would be made to an insurance adjuster. Not Walmart. Because Wal-Mart self-insures, Wal-Mart manages all claims against the store through a company that is controlled and owned by Wal-Mart. This means that Wal-Mart pays claims out with their own money. Walmart has its own team of claims handlers and lawyers that are paid to evaluate Walmart injury claims and to save them money by not paying out the value of the case.  The Walmart injury claims can be anything from slip and falls accidents at Walmart, trip and fall accidents at Walmart, merchandise falling onto customers while they are at Walmart, customers at Walmart falling over boxes or merchandise that was left on the ground, wet or freshly waxed floors, holes in the parking lot, and defective or dangerous products in Walmart’s possession. Walmart is notorious for taking a hard line on injuries that occur at Walmart that are hard to prove and refusing to settle these claims.

What is it so Difficult to Make a Claim Against Walmart?

In addition to being self-insured and taking a hard line regarding the refusal to settle cases that have questions about the facts, in Louisiana, the law makes it difficult to prove slip and fall cases. The Louisiana Merchant Act was passed to help defer claims against retailers, like Walmart.

LA Rev Stat § 9:2800.6 (2015)

§2800.6. Burden of proof in claims against merchants

A. A merchant owes a duty to persons who use his premises to exercise reasonable care to keep his aisles, passageways, and floors in a reasonably safe condition. This duty includes a reasonable effort to keep the premises free of any hazardous conditions which reasonably might give rise to damage.

B. In a negligence claim brought against a merchant by a person lawfully on the merchant's premises for damages as a result of an injury, death, or loss sustained because of a fall due to a condition existing in or on a merchant's premises, the claimant shall have the burden of proving, in addition to all other elements of his cause of action, all of the following:

(1) The condition presented an unreasonable risk of harm to the claimant and that risk of harm was reasonably foreseeable.

(2) The merchant either created or had actual or constructive notice of the condition which caused the damage, prior to the occurrence.

(3) The merchant failed to exercise reasonable care. In determining reasonable care, the absence of a written or verbal uniform cleanup or safety procedure is insufficient, alone, to prove failure to exercise reasonable care.

C. Definitions:

(1) "Constructive notice" means the claimant has proven that the condition existed for such a period of time that it would have been discovered if the merchant had exercised reasonable care. The presence of an employee of the merchant in the vicinity in which the condition exists does not, alone, constitute constructive notice, unless it is shown that the employee knew, or in the exercise of reasonable care should have known, of the condition.

(2) "Merchant" means one whose business is to sell goods, foods, wares, or merchandise at a fixed place of business. For purposes of this Section, a merchant includes an innkeeper with respect to those areas or aspects of the premises which are similar to those of a merchant, including but not limited to shops, restaurants, and lobby areas of or within the hotel, motel, or inn.

So, it is a common experience that a person who is injured in a store gets left in the dark. No one from the store contacts the injured person, and phone calls to the number go unreturned. Paperwork gets lost, and the claim gets delayed. It is also common that if you do get to talk with someone, they are telling you that your claim is denied and they will pay you nothing.

What Should I do If I am Injured at Walmart and Want to Make a Claim?

Many people get discouraged if their claim is denied and give up, and then Wal-Mart does not have to compensate these people for the injuries they caused because they “go away”. This is one reason why it is so important to talk to a lawyer as soon as possible after you are injured. Because Walmart will fight you on any type of claim you attempt to make, it is important to consult an experienced attorney who knows the best way to litigate these cases. Basically, to win against Walmart, you need to fight back and show them you mean business. Your lawyer will help you to

  1. Evaluate your injury and fall and let you know if it is a case that is a valid claim.

  2. Gather evidence and make sure that Walmart does not destroy evidence.

  3. Negotiate your case with Walmart and try to resolve it prior to filing a lawsuit.

  4. Filing a lawsuit and taking your case to trial to get you the compensation you deserve.

At Kiefer & Kiefer, we have handled many of these cases. We know what we have to prove to get you compensation, and we will gather the evidence to pressure Walmart to give you what you deserve. And if they do not, we have a team of experienced trial lawyers ready to take your case to trial.

This is provided for informational purposes only and not for the purpose of providing legal advice.

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Cruise Ship Accidents and Injuries Can be Complicated

New Orleans is one of the most popular destinations to embark on a vacation cruise, and it is the sixth largest port in the nation. In 2017, New Orleans serviced 1.15 million cruise passengers, which was a to date record.   We welcomed a 4,000 passenger Norwegian cruise ship in November of 2017, which was the largest passenger cruise ship to arrive in New Orleans ever. 

It is so popular, in fact, that Carnival has just debuted a New Orleans themed cruise ship called “Mardi Gras". This 180,000 ton ship is scheduled to set sail in 2020, and will service 5,000 passengers.  It will have a French-Quarter themed deck lined with bars, a traditional jazz club, and even a roller coaster.

Although the worst thing that happens to most cruisers will be a sunburn or a hangover, there are many instances where a passenger is injured on a cruise ship, sometimes seriously.  These injuries can include food poisoning, sexual assault and rape, battery, a slip and fall accident, injuries while on excursions, or even death or a missing person.  Unfortunately, legal regulations of cruise ships are complex, there is no traditional “law enforcement” on board, safety personnel onboard are limited and medical attention (often contracted out by the cruise line) is scarce.  

Because of the lack of services on the ship, it is most often incumbent on the passenger to take the investigation of their case into their own hands to document what occurred.  If you are injured on a cruise ship, make sure you seek medical attention, report the injury to cruise ship personnel, file a written report with security, collect the information of any witnesses, such as their names, phone numbers, and addresses, try to take photographs and video evidence, and contact an attorney so that they can protect your rights.

While each case is different, typically the ticket that you purchased to go on the cruise will govern what claims you can make, where you need to make them, and the timeline you agreed to make them within.  That is, your ticket may limit the time to bring a suit to just a year or less rather than the three years you may have otherwise had under maritime law.  Additionally many of the tickets require a lawsuit to be filed in Florida.  That’s right, even if you buy your cruise ticket in Arkansas, drive to New Orleans, and go to Mexico without ever getting near Florida, and get injured on your way back to New Orleans, you may have to bring claim in Florida.

If you have been injured on a cruise ship in New Orleans and are in search of a cruise ship lawyer, please give us a call. We are licensed in Louisiana, New York, California, and Florida.  We can handle these claims even if you do not live in Louisiana.

— Megan C. Kiefer is a partner at Kiefer & Kiefer who handles cruise ship injury litigation.

This is provided for informational purposes only and not for the purpose of providing legal advice.  

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Can Same-Sex Couples Sue for Loss of Consortium following an Auto Accident or Other Injury?

In Obergefell v. Hodges, decided on June 26, 2015, the United States Supreme Court overruled Louisiana's ban on same-sex marriage, making same-sex marriage legal in Louisiana.

In doing so, the Supreme Court opened up a plethora of rights to same-sex couples; an often overlooked one is the right to sue for loss of consortium following an injury.

What is a loss of consortium claim?  Loss of consortium is a legal term used to describe the loss of love, companionship, or services a spouse may suffer if their loved one is injured in an accident.  The particularities of one's claim depends, of course, on the couple and the nature of the injuries, but this cause of action is meant to compensate a spouse for his or her detrimental alteration in lifestyle or loss of enjoyment of life resulting from the diminished relationship with the tort victim.  For example, if a spouse is unable to engage in activities she previously enjoyed doing with her spouse, such as vacationing, dancing, exercising, etc., filing a loss of consortium claim allows the spouse to directly recover for her loss. 

Since June 26, 2015, this cause of action is specifically available to same-sex spouses.   If you have been injured in a car accident or have suffered any other type of personal injury, contact us for a free consultation to discuss what claims you and your spouse may be able to allege. 

- Megan C. Kiefer is a partner at Kiefer & Kiefer.  She practices personal injury law and has filed loss of consortium claims on behalf of same-sex couples.

 This is being provided for informational purposes only and not for the purpose of providing legal advice.